Family Updates & Retirements

Congrats to Mike Phillips on his retirement

In Sympathy

Ricky Houck, loss of grandmother

The Family of John Whitehair

Marnetta Daniels and Calvin Daniels

Brian Casto for the loss of his father

Retiree Melanie Carpenter, loss of huband

Jeffrey Carpenter, loss of father

Jennifer Wooten loss of her grandfather

COVID-19 Funeral Assistance

The COVID-19 pandemic has brought overwhelming grief to many FEMA, our mission is to help people before, during and after disasters. We are dedicated to helping ease some of the financial stress and burden caused by the virus.

Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA is providing financial assistance for COVID-19 related funeral expenses incurred on or after January 20, 2020.

Learn More

When to Notify The Local Office | FYI

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The Local Office Needs The Following Information When

  • Someone Retires
  • Someone Moves And/or Changes Mailing Addresses
  • Someone Marries, Gives Birth Or Adopts A Child
  • Someone Passes Away Or Loses A Family Member

Please Let Us Know!


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Monday - October 30, 2017

For the week of October 23 – October 27, 2017

CWA and Frontier Communications have agreed to further extend the current contract. All provisions of the current contract, which were set to expire on November 4, 2017, have been extended until March 3, 2018 at 11:59 p.m.

The Union Bargaining Committee, the Company Bargaining Committee, and a representative from Segal Consulting met this week in the sub-committee on Healthcare. Although participation in the sub-committee and utilization of Segal Consulting has produced useful information and dialogue regarding healthcare, to date, the Union and Company have not reached agreement on any issue. Therefore, the Union Bargaining Committee, with input from Local Presidents, believe an extension is appropriate to allow time to reach an agreement.

This week’s mobilization was “CWA Strong – Union Strong”. CWA’s strength is the membership. Thanks to everyone who participated. Your continued show of solidarity and commitment to achieving a just contract demonstrates our strength!



Monday - October 23, 2017

For the week of October 16 — October 20, 2017 

CWA was available to meet for bargaining this week. Frontier representatives did not make themselves available. Meetings are planned next week.


CWA / AT&T 2017 "Orange" Contract Bargaining October 20, 2017 - Bargaining Report #58

Monday - October 23, 2017

This week the CWA bargainers met to review our proposals and outstanding data requests, and to prepare responses to AT&T's recent proposals, which did not address the issues that we have been talking to them about for months. CWA passed several proposals that address working conditions in the call centers and retail stores. We have heard you about the daily stress on the job from constant monitoring and observing and ridiculous expectations placed on you. This week several reports came in from call center workers who want to be the best they can be, but find the managers telling them that if they don't do better the center will close. Shame on AT&T for blaming you for their mismanagement!

It is more important than ever to push for job security in the face of increased outsourcing of our work. While the amount of Call Center outsourcing and Network contracting is not immediately visible to the customers, the authorized retailers that now make up the majority of the Retail stores are a constant reminder of why we need to protect our jobs.

Thank you for the great participation on last night's CWA Mobility Town Hall call. We had record numbers of members join this call and stay with us for a lively Q&A session. Well over 2300 of you dialed in and stayed with us to hear CWA District 1 Vice President Dennis Trainor, the bargaining committee, and mobilizers answer questions. So many of you got in queue to ask a question or make a statement that even though the call ran long, we unfortunately could not get to everyone. We look forward to doing another call with you soon. In the meantime, keep in contact with your Stewards and Local leaders for the most up to date information on bargaining and mobilization.

On another note, today was supposed to be the deadline for the 2018 Benefits Open Enrollment, but the higher than average call volumes to AT&T Benefits have made it difficult for you to get the information you need to make your 2018 choices. Because of this, AT&T is extending your opportunity to enroll and correct any error by two weeks. Thanks to all of you who reported problems with the open enrollment.

If something doesn't seem correct it probably isn't, so don't assume we know about it and continue to keep the information coming in. We are in this together and when we FIGHT, we WIN!

Your CWA Bargaining Committee


Friday - July 28, 2017


The Union and the Company met this week. The Union Bargaining Committee continues to wait on the complete healthcare data. The additional data will help us to review and analyze healthcare spending. We are tentatively scheduled to meet with the Healthcare Consultant the week of August 14, 2017. The Consultant's task, in part, is to help identify unnecessary expenses in our healthcare that do not relate directly to our coverage. 

Bargaining will continue next week. The Union Bargaining Committee wants everyone to stay focused. This is a process that is going to have its highs and lows. The end goal for everyone is to maintain our standard of living. Members impact the negotiations by staying in touch with their mobilizers and participating in every activity. 


CWA / AT&T 2017 "Orange" Contract Bargaining

Friday - July 28, 2017

CWA / AT&T 2017 "Orange" Contract Bargaining July 28, 2017 - Bargaining Report #52

The CWA and AT&T bargainers met this week via phone conference. Among the many issues we discussed was the new Leave Link process which has caused chaos with our members who need to access FMLA, Short Term Disability, and ADA accommodations to name a few. CWA has added failure to bargain the effects of this change to our long list of labor law violations and we have filed Unfair Labor Practice charges with the National Labor Relations Board.

This week we all saw AT&T's latest earnings report which shows the company has billions of cash on hand. If AT&T cared about its employees and customers, they would get serious about a new contract instead of moving our work to vendor call centers and Authorized Retailers which is a recipe for disaster for employees, customers, and ultimately the shareholders as AT&T leads the race to the bottom.

This bargaining will be recessed as of today and will pick up again on August 14th, in order for CWA to conduct the business of the Union at the National Convention of CWA delegates, beginning next week.

Remember, the terms of our contract remain in place as we bargain for a new Agreement. Keep up the mobilization. When we fight, we WIN!

In Solidarity,

Mike Baxter, Local 1101 Frank Oliva, Local 1298 Deb Casey, Local 2204 Jeff Reamer, Local 13000 Julie Daloisio, Local 13500 Holly Sorey, Local 4202 Tonya Moore, District 1 Glen Skeen, Local 4320 Debbie Goulet, Local 7803 Hector Capote, Local 7250 Brandon Beck, Local 9511 Joe Sison, Local 9412 Pat Telesco, District 1, Chair


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